Responsible Gaming
Responsible gaming is central to our policy for India players. IPLWin provides tools to help you set limits and stay in control. You can play responsibly using deposit caps, time-outs, and self-exclusion. Your data and wellbeing are protected while playing. Learn how to find help and support at any time.
Basic Principles of Responsible Gaming
Gambling always carries a risk of financial loss. Plan your play so it does not harm your money or peace of mind. Use control tools to protect yourself.
- Treat betting as entertainment, not income.
- Set a budget before you start. Never use borrowed money.
- Choose daily, weekly, and monthly deposit limits in your account on IPLWin.
- Set time limits or reality checks to manage sessions.
- Keep track of wins and losses. Review your activity statements.
- Do not chase losses. Take a break instead.
- Avoid gambling when stressed, tired, or under the influence of alcohol or drugs.
- Keep payment methods in your name only.
- You must be 18 or older to play. Follow local laws.
- Learn how game rules and odds work before playing.
How to Recognize Betting Addiction?
Problem gambling can develop quietly. Watch for these warning signs.
- Spending more time or money than planned
- Chasing losses to recover money
- Hiding or lying about betting
- Borrowing or selling items to fund gambling
- Struggling to pay bills due to losses
- Feeling restless, irritable, or anxious when not gambling
- Gambling to escape stress, sadness, or boredom
- Repeated failed attempts to cut down
- Neglecting work, studies, family, or sleep
- Ignoring limits or using multiple accounts to keep betting
Gambling addiction is a serious condition that needs prompt attention and support.
How to Deal with Betting Addiction?
Taking action early reduces harm. Use the steps below to regain control.
- Set or lower deposit, loss, and wagering limits in your account.
- Turn on session reminders and reality checks.
- Take a short time-out for 24 hours or longer.
- Self-exclude from IPLWin for 6 months or longer. Contact support if you need an immediate block.
- Remove saved payment methods. Ask your bank or UPI app to block gambling transactions.
- Install blocking software such as BetBlocker or Gamban on all devices.
- Opt out of marketing in your profile to limit triggers.
- Share your plan with a trusted person. Ask for accountability.
- Replace gambling time with exercise, hobbies, or learning a skill.
- Seek professional help. A counselor can offer useful tools and ongoing support.
Resources for Getting Help
Independent help is available in India and online. These services offer confidential support for gambling problems and related stress, and they are independent of IPLWin.
- Tele MANAS (Government of India) mental health helpline: 14416 or 1-800-891-4416, https://telemanas.mohfw.gov.in
- NIMHANS Centre for Addiction Medicine, Bengaluru: https://nimhans.ac.in
- iCALL by TISS, counseling by phone, email, and chat: https://icallhelpline.org, +91 9152987821, [email protected]
- AASRA 24×7 crisis helpline: http://www.aasra.info, +91 9820466726
- Vandrevala Foundation Helpline: https://vandrevalafoundation.com, 9999666555
- Gamblers Anonymous, peer support meetings, online and local: https://www.gamblersanonymous.org
Customer Support
If you are worried about betting addiction, contact IPLWin support to discuss account-level controls. The team can help you apply limits or close access if needed.
- Live Chat in your account, available 24/7.
- Help Centre contact form to send an email to support and receive a ticket ID.
- Responsible Gaming page in your profile to request deposit limits, time-outs, or self-exclusion.
- In-app Message Centre for updates on your requests.
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